How to book a cartier service or repair

For the repair or maintenance of your Cartier creation, we are pleased to offer you the option to process your request online or by visiting your Cartier boutique.

Cartier's master watchmakers and jewelers will give the utmost care to your item with their unmatched expertise and know-how.

Cartier boutique booking

You can also find the nearest boutique and book an appointment.

Book a service in boutique

Our exclusive Cartier e-boutique services

Complimentary Delivery

Standard Delivery: 2 to 3 business days; complimentary with all cartier.com orders
Express delivery: 1 to 2 business days; complimentary with all cartier.com orders over $500 ($35 below $500)

Free Returns & Exchanges

You may return or exchange your Cartier creation within 30 days of delivery in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to it. Cartier will not accept any return if the creation is engraved/embossed or shows signs of wear, has been used, or has been altered from its original condition in any way.

Buy Online & Pick up in Store

Order online or by phone and pick up in the boutique of your choice, now available in all Cartier boutiques in the United States.

Cartier Ambassadors are here to help:

- 1-800-227-8437
- Monday - Friday (9AM - 9PM EST)
- Saturday (10AM - 7PM EST)
- contact.na@cartier.com

Free Gift Wrapping

All Cartier items are beautifully wrapped and delivered in the signature Cartier packaging.

Personalize your gift with complimentary engraving, embossing and gift messages.

Request a repair now

How to book a cartier service or repair

Cartier boutique booking

You can also find the nearest boutique and book an appointment.

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