Should you wish to make a return or exchange by mail, please contact us by phone at 1-800-CARTIER to make arrangements. A Cartier Ambassador will provide you with a Return Authorization Number, which must be noted on the Return Form included in the original shipment.

Please send back your return or exchange via the provided pre-paid Fedex shipping label. We strongly recommend you keep note of your return tracking number which is located on the label itself.

Engraved Cartier products cannot be returned to Cartier for exchange or refund.

Watch bracelets that have been adjusted must be returned with the exact same number of links as in the original delivery package.

For further information on the Return Policy, please see our Conditions of Sale.

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